Infrastructure Support Engineer - 1 year contract

Job Description

Infrastructure and user/site support 

• Support network setup and troubleshooting (LAN/WAN, Wi‑Fi, switches, routers) 

• Assist with server maintenance and diagnostics (Windows and Linux) 

• Perform endpoint management and software deployment across sites (laptops/desktops) 

Cloud administration support 

• Support basic administration tasks for: 

*Microsoft 365

*Google Workspace

*Azure

• Assist in user access tasks and configuration changes under guidance 

Security and reliability 

• Help implement cybersecurity measures such as: 

• Firewall support (basic checks/config support with seniors/vendors) 

• Endpoint protection 

• Backup processes and basic recovery checks 

• Use monitoring/troubleshooting tools to identify and resolve infrastructure issues 

Documentation and compliance 

• Maintain clear documentation (e.g., network diagrams, configurations, SOPs/runbooks) 

• Apply PDPC data protection and internal IT governance standards during tasks and projects 

Project support (upgrades/migrations) 

• Collaborate with internal teams and vendors during infrastructure upgrades or migrations 

• Support rollout activities (environment setup, migration support, infrastructure testing before go-live) 

Azure exposure  

• Provision and manage basic Azure resources 

• Configure basic security controls and access settings 

• Support identity and access tasks (e.g., role-based access concepts) 

• Learn basic scripting to help automate admin tasks: 
  *PowerShell

*Bash

Tools you may use 

• Cloud/platforms: Azure, Microsoft 365, Google Workspace 

• Systems: Windows, Linux 

• Scripting: PowerShell, Bash 

• Security/ops (varies by environment): endpoint protection, backup tools, monitoring/troubleshooting tools 

• Documentation: SOPs, configuration records, network architecture documentation 

Qualifications:

• Basic understanding of IT fundamentals: 

*Networking basics (IP, Wi‑Fi, switches/routers) 

*Windows/Linux basics

*Troubleshooting mindset (able to isolate and test causes)

• Willingness to learn and take instructions from senior engineers 

• Comfortable documenting steps taken and outcomes clearly 

• Responsible attitude toward security and data protection (PDPC awareness or willingness to learn) 

• Any exposure to Azure / Microsoft 365 / Google Workspace 

• Experience with endpoint management or software deployment tools