Program Manager

Responsibilities:
The engagement is to perform the following responsibilities of a Test Program Manager:

·       Overall accountable and responsible for delivery of testing services for one or more projects under Enterprise, Shared Platform & Data programs

·       Manage and oversee the day-to-day today delivery of test services by Bank appointed suppliers

·       Work with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

·       Coordinates with the Test Quality and Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

·       Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact factored into the test plan

·       Engages with various stakeholders ﴾including but not limited to, application, security, infrastructure, business) and testing service providers to ensure testing services meet the banks’ objectives and demand

·       Act as the first point of escalation for any issues raised by stakeholders and testing service providers

·       Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

·       Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio

·       Participate and contribute in forums, as required, to drive testing transformation and innovation

·       Works closely with the Test Engineering team to provide inputs around domain specific test engineering requirements and ensure that they are met

·       Establishes and maintains effective working relationships with the testing service providers Test Managers/Test Leads for the respective domains

Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities.

Requirements:
Education:

·       Bachelor of Technology – Computer Science

·       At Least 10+ years relevant experience.

Essential:

·       You must be the experienced Program Manager, with good experience in system integration/interfacing.

·       Manage and oversee the day-to-day today delivery of test services by Bank appointed suppliers.

·       Work with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

Act as the first point of escalation for any issues raised by stakeholders and testing service providers

Key Domain/ Technical Skills
·       Enterprise and Data Domain

·       Project/Test Management

·       SQL, Data testing (Data Lake, Datawarehouse, DataMart and reports)  

·       Test Automation

·       GenAI (Preferred)