Operations Support Engineer

Technical Expertise:

Advanced experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V)

Proficiency in Linux and Windows Server administration

Expertise in server monitoring tool installation and regular patching of virtual and physical servers

Comprehensive health check capabilities for servers, storage, and virtualisation platforms

Strong experience with infrastructure automation tools (Ansible, Puppet, Chef)

Proficiency with container technologies (ECS, Docker, Kubernetes)

Experience with monitoring and observability platforms

Infrastructure as Code expertise (Terraform, AWS CloudFormation, Ansible)

Solid understanding of networking concepts and technologies

Scripting capabilities in Python, PowerShell, Bash, and Node.js

Experience with high-availability and disaster recovery solutions including AWS FIS

Proficiency with GitHub tools and CI/CD pipeline setup and workflow management

Professional Qualifications: Bachelor's degree in computer science, Information Technology, or related technical discipline with demonstrated experience in infrastructure operations and engineering.

Strong understanding of enterprise infrastructure components with proven experience supporting infrastructure modernisation initiatives.

Core Competencies: Excellent analytical and problem-solving capabilities with strong documentation skills and effective communication abilities for both technical and non-technical stakeholders.

Desired Certifications:

VMware Certified Professional (VCP) or Windows vSphere

Microsoft Certified: Windows Server

Red Hat Certified Engineer (RHCE)

AWS Certified Solutions Architect or AWS Certified SysOps Administrator