Security Executive

Company Overview

Henderson Security Services Pte. Ltd. specializes in unarmed guarding, cleaning, building technician supply, and surveillance equipment installation, delivering reliable, professional services to ensure safe, clean, and well-maintained environments across sectors.

Job Summary

You will manage day-to-day security operations and contract sites, ensuring compliance, quality service delivery, and effective client engagement to uphold safety and operational excellence.

Responsibilities

• Manage daily operations and staff at allocated contract sites to deliver high-quality service to employees and clients
• Conduct security and safety risk assessments for assigned sites to identify and mitigate potential threats
• Investigate incidents reported by security teams and prepare After Action Reports (AAR) to document findings and outcomes
• Ensure site operations comply with site files and Police Licensing & Regulatory Department (PLRD) requirements
• Monitor and enforce 100% compliance of security personnel with contractual headcount, appearance, discipline, licensing, and code of conduct
• Distribute welfare items, stationery, equipment, memos, letters, and forms promptly to site officers
• Follow up on leave applications, medical certificates, resignations, and ensure timely delivery of documents to headquarters
• Prepare and submit monthly site reports to clients and coordinate document submissions for billing purposes
• Update and submit weekly rosters for all allocated sites promptly
• Oversee security personnel redeployment to prevent manpower shortfalls across sites
• Conduct on-the-job training (OJT) for new hires and refresher training on standard operating procedures (SOP)
• Handle workplace investigations, grievances, and disciplinary matters to maintain workforce discipline
• Plan and schedule training programs aligned with Personnel Work Manual (PWM) requirements
• Organize and conduct at least one exercise drill or table-top exercise (TTX) per site periodically to maintain vigilance and operational readiness
• Assist in recruitment and selection processes for security personnel
• Manage and review security procedures to enhance operational effectiveness

Client Liaison

• Build and maintain strong working relationships with clients to foster trust and collaboration
• Engage clients regularly to gather feedback on security performance and service quality
• Ensure all service deliverables meet client expectations and contractual obligations
• Initiate prompt service recovery actions when service issues arise
• Address and resolve outstanding client issues efficiently
• Respond to client complaints, feedback, and queries with professionalism and urgency

Preferred competencies and qualifications

• Minimum Diploma or Degree qualification from reputable institutions
• Background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) is encouraged
• Possession of own vehicle with Class 3 driving license is an advantage

Other Information

Only shortlisted candidates will be contacted