Workforce Planning - Operations, Shopee

1. Daily Headcount Planning & Shift Scheduling Build and maintain the daily/weekly headcount plan by warehouse site, shift, and process area, based on forecasted order and parcel volume. Design and adjust shift schedules (shift patterns, rotation, peak/off-peak coverage) to match labor supply with daily workload fluctuations. Translate short-term volume forecasts into manpower requirements using productivity benchmarks, SLA targets, and process throughput rates. Coordinate with site operatio