Service Engineer | Site Security Systems

Salary: $3000-$4500 + VB + transport allowance + Standby activation allowances
Working hours: Mon-Fri 0900 to 1800
Office location: Bendemeer MRT

Main responsibilities

-Travelling to Client's site for maintenance - servicing of security systems CCTV, ACCESS CONTROLS, Etc

-Collaborate with the Customer Service Representative to timely resolve client's security system issues.

-Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training.

-Create detailed system diagrams using AutoCAD software.

-Build strong partnerships with clients while continuously striving to enhance customer satisfaction.

-Maintain the support & maintenance contract renewal.

-Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region.

-Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements.

-Thoroughly follow up on all open technical issues until the problems are fully resolved.

-Assume ownership of all service-related issues once the External Hand Over is completed by the Project team.

Requirements

• Experience in security system field with knowledge of Access Control or CCTV is a must.
• Exposure to security systems eg. Lenel, Milestone, AMAG, Boch, S2 would be an advantage
• Exposure to commercial sites would be an advantage
• Minimum Diploma in Electronic, Computer, Automatization or Mechanical Engineering.
• Basic IT knowledge in hardware, network and database
• Ability to work under pressure.
• Strong analytical skill and problem-solving ability.
• Strong self-learning ability, work independently.
• Customer-orientation.

How to apply:

Interested applicants, please send in your resume in MS Word format to [email protected]

We regret that only short-listed applicants will be notified.

Jon Kwek

Registration No: R25159365

EA Licence No: R25159365