Pre-Sales Engineer (Data Center Solutions)

Job Descriptions

• Provide end-to-end pre-sales and post-sales support for Data Center Infrastructure and Smart Automation Solutions.
• Collaborate closely with the Sales Team to identify client requirements, propose suitable solutions, and prepare detailed solution proposals.
• Design and produce technical drawings, including: Single Line Diagrams (SLD), Network topology diagrams and System architecture layouts
• Prepare solution design documents, technical proposals, and bill of materials (BOM).
• Conduct technical presentations, product demos, and proof-of-concept sessions with clients.
• Manage product forecasting, competitive analysis, and maintain up-to-date technical knowledge of our solution portfolio.
• Coordinate with Project, R&D, and Engineering teams to ensure design accuracy and smooth project handover.
• Stay informed about emerging Data Center technologies, such as DCIM, Smart Rack Access, Asset Tracking, Power & Cooling systems, and IoT-based monitoring solutions.

Job Requirements

• Diploma or Degree in Engineering, Information Technology, or related fields.
• Minimum 3 years of Pre-Sales or Technical Design experience in IT or Data Center environments.
• Proficient in using technical drawing tools such as AutoCAD, Microsoft Visio, or equivalent.
• Experience in preparing SLD and network infrastructure drawings is essential.
• Strong understanding of Data Center systems, including network architecture, structured cabling, power distribution, and access control.
• Excellent presentation, documentation, and communication skills.
• Proficient in Microsoft Office and capable of creating technical proposals and solution documentation.
• Independent, resourceful, and a strong team player with attention to detail.
• Proficiency in Mandarin is an added advantage (for communication with Mandarin-speaking clients and vendors).
• Able to thrive in a fast-paced, dynamic environment.

Preferred Skills

• Hands-on experience with AutoCAD, Microsoft Visio, or other CAD/drawing applications.
• Familiarity with DCIM, Smart Rack Access, and intelligent monitoring systems.
• Basic understanding of network configuration, IP addressing, and device connectivity.
• Knowledge of low voltage (LV) or extra-low voltage (ELV) systems and integration design.
• Experience preparing technical documentation, including schematics, layout drawings, and wiring diagrams.
• Certification in data center design, networking, or infrastructure management (e.g., CDCP, CCNA, DCCA) will be advantageous.