Associate Engineer - Data Center

• Promotes internal mobility and encourages continuous development
• Offers exposure to diverse projects and technologies

About Our Client

Our client is a next-generation, sustainability-driven data centre operator focused on delivering highly connected, AI-ready digital infrastructure that supports the rapid digitalisation needs of enterprises and hyperscalers.

Job Description

• Monitor, respond to, and escalate DC network and facilities incidents in line with SLA and criticality.
• Manage customer requests and operational systems, including Electronic Visitation Management Systems.
• Analyse and benchmark system performance across data centres, translating insights into operational improvements.
• Ensure accuracy and reliability of IoT sensors and troubleshoot BMS/EMS/PQMS connectivity issues impacting data quality.
• Perform real-time monitoring of DC infrastructure (power, UPS, cooling, humidity, water detection, etc.).
• Maintain DC documentation, reports, and ensure all supporting systems are fully operational.
• Manage incidents, root cause analysis, change requests, and customer communications to meet SLAs.
• Coordinate with internal teams, vendors, and customers on maintenance, shutdowns, access clearance, and projects.

The Successful Applicant

• Diploma in Engineering or IT with a minimum of 4 years' hands-on experience in data centre operations.
• Strong understanding of data centre facilities, operations support, and industry best practices.
• Certified in Basic Infocomm Technology with ITIL Foundation certification.
• A collaborative team player who is also capable of working independently.
• Able to manage multiple tasks effectively and perform well under pressure.
• Highly organised, with the flexibility to reprioritise as operational needs evolve.
• Clear and effective communicator, both verbally and in writing.
• Analytical, proactive, and solution-oriented with strong problem-solving skills and a positive attitude.

What's on Offer

As a growing firm with a tightly-knit team, the successful candidate will get the chance to contribute to a highly performing team while having the autonomy to make certain decisions for the team.

Contact

Winson Low (Lic No: R22106039/ EA no: 18C9065)

Quote job ref

JN-022026-6942437

Phone number

+65 6416 9865