Data Centre Engineer

Job Description:
We are seeking a detail-oriented Data Centre Engineer to support our 24/7 data center operations. The role involves monitoring, troubleshooting and maintaining network systems to ensure high availability and optimal performance.

Key Responsibilities:

• Monitor alerts and events, escalating issues in a timely and appropriate manner.
• Troubleshoot and monitor network activity to identify and resolve faults.
• Isolate and diagnose issues, escalating to higher-level support or vendors as needed.
• Collaborate with internal departments to address network and system issues.
• Proactively monitor data center network systems and connectivity to prevent downtime, coordinating resolution with vendors or second-level support teams.
• Log and submit problem management records, assigning tasks to the appropriate parties in accordance with guidelines.
• Ensure strict adherence to physical security procedures.
• Perform basic troubleshooting and configuration of network switches and devices.
• Understand customer issues while maintaining trust and managing expectations.

Job Requirements:

• Diploma or Degree in Computer Science or a related discipline.
• Familiarity with monitoring tools such as SolarWinds or PRTG.
• Knowledge of network devices and basic network troubleshooting.
• CCNA certification is advantageous.
• Proficiency in Excel functions include macros and pivot tables.
• Experience or knowledge of data center operations is preferred.
• Strong communication skills and a proactive, team-oriented approach.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability