Position: Senior Key Account Manager – IT Logistics
Salary: $5,000 – $6,000
Working Hours: Mon – Fri | 9am - 6pm
Location: Telok Ayer

Responsibilities

Own the portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth.
Receive newly won accounts from the business development team and onboard them properly – quickly assigning ownership, introducing the team, and putting a maintenance plan in place.
Grow accounts through lane expansion, new geographies and value-added scope-ups (IOR/EOR, ITAD).
Identify and pursue opportunities within your book.
Protect margins and cash.
Quote with discipline, manage scope creep, keep an eye on billing and ageing receivables on accounts.
Flag anything that risks profitability or collection.
Work closely with the SOE and operations teams on quotations and execution.
Forecast, report & maintain visibility on revenue, pipeline conversion and expected workload for own accounts.

Requirements

5 years in account management within freight forwarding, logistics or supply chain.
Experience managing customer accounts directly, including commercial discussions, service issues, escalation handling and follow-up with key stakeholders.
Experience handling freight/logistics quotations, rate negotiation, margin management, contract terms and commercial pricing discussions.

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Senior Key Account Manager – IT Logistics