Housekeeper (Frasers Residence Orchard)

Job Summary The role will ensure cleanliness and orderliness of the rooms, to achieve a level of comfort and satisfaction that exceed guests’ expectation. Job Description • Clean and inspect an allocated number of apartments set by the Housekeeping Supervisor • Ensure that cleanliness, proper amenities, and literature placement are met according to working procedures and standards • Report any loss, damage to linen, furniture, fixtures and equipment, and maintenance defects to the Housekeeping Supervisor or the Engineering Department • Provide support in daily operations by: • Replenishing supplies (E.g., guest amenities, guest supplies F&B and bathroom items) • Ensuring all equipment is in good working condition • Conduct CARE Program apartment assigned by Supervisor • Storeroom management and issue stock assigned by Supervisor • Attend to residents’ requests • Assist in monthly linen inventory in your assigned area • Manage the storing and issuance of linen and uniform • Exchange linen for apartment and uniform for employee according to established standards • Requisites laundry supplies and materials, keep record of usage • Receives, check, record and deliver the guest laundry according to established standard • Ensure that the laundry contractor meets cleanliness standards and deadlines • Sort, count and record the number of linen and soiled articles • Examine laundered items to ensure cleanliness and serviceability • Perform related tasks as assigned Key Qualification • At least a higher secondary education • Minimum 1 year of experience in Housekeeping • Ability to work with little supervision while meeting high-performance standards • Ability to follow instructions • Good customer service, communications and interpersonal skills are a must Diversity brings us closer to the communities we serve Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organization, which helps our people to thrive each day.