Assistant Executive Housekeeper

JEN Singapore Tanglin by Shangri-la We are looking for an Assistant Executive Housekeeper to join our team As an Assistant Executive Housekeeper, we rely on you to • Maintain and enforce cleanliness standards in guest rooms, public areas, and back-of-house spaces. • Conduct regular inspections to ensure quality and service consistency. • Carry out daily checks of VIP and VVIP rooms to guarantee service excellence. • Respond promptly to guest requests and complaints, ensuring quick resolution. • Actively seek guest feedback and implement improvements. • Oversee Lost & Found procedures and maintain accurate records. • Monitor productivity statistics and highlight achievements or challenges. • Assist in budget preparation for housekeeping, linen, and uniforms. • Handle purchasing, stock control, and ensure adequate supplies are available. • Implement cost-saving measures by reducing wastage and breakage. • Manage staff schedules, attendance, and leave planning in line with hotel business needs. • Supervise and lead the housekeeping team with a visible, hands-on approach. • Provide coaching, training, and performance evaluations to staff. • Foster teamwork, morale, and a positive work environment. • Conduct regular training sessions and induction programs for new staff. • Identify training needs and work with the Executive Housekeeper to develop annual training plans. • Ensure staff adhere to grooming, hygiene, and safety standards. • Prepare daily, weekly, and monthly housekeeping reports. • Participate in fire drills, emergency response training, and health & safety programs. • Promote environmental awareness through recycling, energy, and water conservation. • Perform ad-hoc duties as assigned We Are Looking For Someone Who • Has minimum 3–5 years of housekeeping experience, with at least 1–2 years in a supervisory or assistant managerial role. • Has strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage. • Has strong leadership and communication skills with the ability to motivate and guide a team. • able to plan, organize, and coordinate work efficiently in a fast-paced environment. • Has strong attention to detail with a commitment to maintaining high cleanliness and service standards.