Salary not disclosed by employer
Job Description
1. Performance Monitoring and Analysis - Develop and track KPIs to assess the performance of service providers. - Analyze performance data to identify trends, issues, and opportunities for improvement. - Prepare regular performance reports and presentations for internal stakeholders. 2. KPI Implementation and Management - Collaborate with service providers to define and agree on performance metrics. - Implement a KPI and penalty system to ensure accountability and service quality. - Conduct regu
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