Cloud Wintel Engineer

Responsibilities

• Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes.
• Plan, implement and support Patch Management and Software Distribution services.
• Design, implement, and maintain AWS or Azure infrastructure and services, ensuring scalability, security, and high availability of applications.
• Deploy, configure, and manage AWS or Azure services such as EC2 instances, VPC, S3, RDS, Lambda, IAM, Azure App Services, Azure SQL Database, Azure Functions, etc.
• Collaborate with development teams to architect and deploy cloud-native applications.
• Implement and maintain automation and infrastructure-as-code (IaC) using tools like CloudFormation or Terraform.
• Troubleshoot and resolve issues related to AWS or Azure infrastructure, applications, and connectivity.

• Implement backup and disaster recovery strategies for AWS or Azure resources.
• Provide administration of back-end infrastructure services with focus on PC Imaging.
• Support desktop and server related escalations pertaining to Workplace Management tools issues.
• Perform Quality Assurance testing for changes to endpoint devices.
• Contribute to the streamlining of daily operational processes, such as automations.
• Ensure smooth running of daily operations.

• Update and maintain proper documentation and reports.
• Any other ad-hoc duties as required or assigned.

Requirements

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information System.
• At least 5 years of experience in Windows Servers, Active Directory, PowerShell, Group Policy Objects and Workplace Management Tools (e.g. HCL BigFix, MS SCCM, Citrix VDI, Nexthink, etc.).
• Extensive knowledge of PC Imaging Deployment, Patch Management, Software Distribution for desktop and server devices.
• Ability to work in a heterogeneous environment.
• Strong analysis and design background with sound documentation experience.
• Experience in deployment of similar functions, such as HCL BigFix, MS SCCM, Citrix VDI, Nexthink, etc.
• Working experience with MSI technology, Application Packaging/Deployment processes and methodologies will be an added advantage.
• In-depth knowledge of custom actions, scripts, scenario-based solutions and regressive troubleshooting in Windows Installer Technology.
• In-depth knowledge of AWS and Azure services and architecture.
• Familiarity with Infrastructure-as-Code (IaC) tools such as CloudFormation or Terraform.
• Strong understanding of networking concepts and security best practices in AWS and Azure.
• Experience with CI/CD pipelines and version control systems (e.g. Git).
• Scripting skills in Python, Shell, or other relevant languages.
• AWS and Azure certifications such as AWS Certified Solutions Architect, AWS Certified Developer, Azure Administrator, Azure Solutions Architect are advantageous.
• Proficient troubleshooting skills.
• Effective communication skills.
• Self-driven with the ability to work independently.