KOL Key Account Management Supervisor - Marketing, Shopee

Key Account Management Supervisor is responsible for ensuring smooth and scalable operations across affiliate growth and Key Account management. 1.Outsource & Program Execution Coordination (50%) Plan on headcount demands & manage BPOs (outsourced headcounts) to deliver assigned roles such as lead scanning, affiliate contact via calls, and others when required Monitor BPO KPI achievement, task completion, work quality, and escalate operational issues. 2. Operations & Process Optimiza