UI/UX Designer - A26184

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency. We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation. We are searching for our next team members to join our growing team. If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you. Co-Development Business Unit is looking for UI/UX Designer This is a 1 - year contract role. Internal Code: A26184 We are a team of technologists that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We are looking for a UX Designer to join our product team to lead end-to-end experience design of AI-enabled public sector products and services. In this role, you will apply design thinking to tackle complex, multi stakeholder problems and ensure that AI solutions are intuitive, transparent, and aligned with policy and operational needs. You should be comfortable working independently, influencing decision-making, and elevating the overall quality of design across the organisation. What will you do? • We have built a scrum team of technologists who have developed digital products to improve citizens' experience of using the agency's digital services. T • As a UX designer, you will work with our scrum team and other government agencies to inform product and design decisions. • You will get to influence the digital experience for both our agency users and the members of the public. This will involve having good interpersonal skills, sharp analytical mind, and astute design judgment What To Expect Within your first month You have understood the overall product strategy, did a stock take on the UX status of the project, and contributed design screens for concurrent active sprints. By the end of 3 months You should have gathered requirements, co-created with stakeholders and the scrum team, tested, prototyped, and shipped at least one new feature for the product. After 6 months You will have led research efforts to identify at least one opportunity for the product to grow or proposed enhancements for the existing tracks, in collaboration with designers, engineers, and product managers. Beyond that, You will continue to solve problems such as: How can we: • empower government agencies to create a seamless experience for citizen • across digital services • help citizen complete the service with ease • resolve the agency pain point and improve ops efficiency • use data to improve government services • design for reusability across products Requirements What are we looking for? • Product and user-centric mindset • A desire to serve the public through the use of technology • You can translate complexity into clear user journeys, workflows, information architectures, and interaction patterns • You can balance user, business, and technical needs and make informed trade-offs, driving product solutions that serve the goals of both the users and stakeholders • You are data-driven yourself, with experience in user research, to use data to justify design decisions • You can present design strategies and decisions to leadership and stakeholders with clarity and confidence • You yearn to analyse user feedback and activity, and iterate on the design to enhance user experience Technologist at work • You can tackle complex tasks and transform them into intuitive, accessible, and easy-to use designs • You are meticulous and possess good problem-solving skills Mastery of design and prototyping tools (e.g. Figma, Miro). • Experience working within agile and cross-functional product teams and frontend development knowledge is a bonus • At least 6-8 years of professional experience in UX, interaction, or product design, with a strong portfolio demonstrating complex problem-solving Exposure to AI-driven experiences • Understanding of accessibility standards (WCAG) and how to design for diverse user groups Benefits What do we offer in return? Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution. Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance; life and health insurance, thoughtful perks like special occasions "red packet" and CNY goodies, etc....