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Chatbox Specialist (Bukit Raja, Klang)

Sea
Asia Posted Feb 28, 2026

Salary not disclosed by employer

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Job Description

Develop training materials and programs for the chatbot, including chatbot scripts, response guidelines, and data analysis tools. Train the chatbot to understand and respond to customer inquiries and complaints, using machine learning techniques and natural language processing. Analyze chatbot performance data and customer feedback to identify areas for improvement and make necessary updates to the chatbot's training. Collaborate with developers and engineers to ensure chabot’s functionality