Cloud Operations Lead

Key Responsibilities

• Act as the primary customer contact for operational issues, ensuring timely resolution.
• Coach and guide engineers to drive operational excellence.
• Assign and manage team workloads to ensure efficient task delivery.
• Oversee security operations, vulnerability management, and patching activities.
• Proactively manage daily operations, incidents, and problem resolution.
• Lead and participate in engagements with Cloud Service Providers, OEMs, and principals.

Requirements

• 5+ years of experience in an enterprise IT environment.
• Strong understanding of ITSM frameworks (e.g. ITIL).
• Knowledge of IT security and compliance standards.
• Strong technical expertise in one or more areas: systems, networking, cybersecurity, BCP, AD & IAM, EUC.
• Experience with enterprise tools (e.g. Tenable, CyberArk, NetBackup, Splunk, Palo Alto, Symantec).

(EA Reg No: 20C0312)
Please email a copy of your detailed resume to [email protected] for immediate processing.
Only shortlisted candidates will be notified.