F&B - Senior Outlet Manager

Job Description & Requirements This position is responsible for managing and coordinating all operational activities for our All Day Dining Restaurant, Peppermint along side the restaurant managers. To achieve or exceed financial goals (revenue targets and profitability for outlet). Ensure guest and associates satisfaction by maintaining high service standards established by the hotel. Duties and Responsibilities • Manage all day-to-day operations of the restaurant. • Develop, manage budget and ensure all costs are in line. • Identify and record guest preferences to provide excellent customer service and ensure guest satisfaction plans and actions are implemented. • Closely monitor the restaurant's business forecast and develop an action plan to address need areas. • Utilize interpersonal and communication skills to lead, influence, and encourage others; demonstrate honesty/integrity; lead by example. • Monitor and maintain cleanliness, sanitation, and organization of all areas within the restaurant. • Manage associates, coach, motivate and promote teamwork, continuous improvement, and a passion for providing service. • Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. • Support the Department Trainer in maintaining a training system to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.