Key Responsibilities

Oversee daily IT operations, ensuring stable maintenance and continuous improvement of IT systems andinfrastructure.
Troubleshoot IT issues, conduct root cause analysis, and implement preventive measures
Identify business challenges and propose effective IT-driven solutions, from planning through implementation.
Manage and optimize IT infrastructure, including networks, servers, security, and cloud platforms.
Develop and implement information security policies and procedures
Strengthen countermeasures against cyber threats and data leakage risks
Ensure compliance with HQ IT/security standards in collaboration with the HQ IT/ID department
Establish identity and access management systems, including smartphone-based authentication
Oversee business applications with a focus on ERP and productivity platforms.
Lead system development and enhancement projects, from requirements definition through delivery andpost‑implementation support.
Manage external vendors to ensure quality, cost-effectiveness, and timely delivery of services andsolutions.
Collaborate with global and local business teams to support digital transformation initiatives.
Promote effective use of Microsoft 365 and support the development of internal business applicationsusing M365 tools.

Requirements

Diploma in Computer Science, Information Systems or related
More than 5 years of managerial or leadership experience in an IT department .
Ability to plan and design IT solutions that address business issues, and to oversee ongoing maintenance andoperations.
Solid foundational knowledge of IT infrastructure and enterprise/business systems.
Hands-on experience with Microsoft Dynamics 365 is highly preferred
Experience with globally standard ERP systems such as SAP or Oracle ERP is also beneficial (〇).
Experience developing orconfiguring business applications using Microsoft 365 (Power Platform, PowerApps, etc.).
Proven track record in vendor management, including effective overseeing of maintenance services anddevelopment partners.
Demonstrated ability to lead and deliver system development / implementation projects.
Strong communication skills with the ability to collaborate across business functions.
Ability to manage multiple tasks and projects in a fast‑paced environment.
Strategic mindset combined with hands-on problem-solving ability.

How to Apply:

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Urgent IT Manager (Microsoft Dynamics 365 / Lead 1 IT Executive / West)