Job Summary

Windows on Arm Validation Technician

Responsibilities

Support the Windows on Arm (WOA) Validation Engineering team by executing testing and validation activities to ensure product quality
Perform computer hardware setup and maintenance, including disassembling and assembling computers, installing and upgrading WOA, drivers, and BIOS firmware
Execute test cases, troubleshoot issues, and document findings to facilitate problem resolution
Reproduce reported issues, collect and analyze test logs, and conduct triage and debugging to identify root causes
Complete all assigned test requests within deadlines and communicate any schedule changes proactively
Utilize software tools such as bug tracking systems and databases to log defects and track progress
Accurately classify bug severity levels when submitting issues into tracking tools
Conduct ad-hoc testing on new software and firmware components and contribute to the development of test plans
Write, modify, and execute simple scripts using Python or other programming languages to automate testing tasks
Provide regular updates on testing status and propose improvements to test plans based on findings
Manage multiple projects or tasks concurrently and deliver results on schedule

Required competencies and certifications

Preferred competencies and qualifications

Knowledge of PC hardware and software components
Proficiency with Windows OS, including driver installation, BIOS upgrades, testing, and troubleshooting
Familiarity with Windows on Arm (WOA) platform
Strong analytical and problem-solving skills applied to hardware and software validation
Effective written and verbal communication skills to collaborate with engineering teams
Ability to work independently with minimal supervision and take initiative to learn and grow

Test Engineer