Senior / Principal Engineer, IT Services (Linux Systems) (1-Net)

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

This role is required to manage and support 1-Net's Value-Added Services business (IT Services, Data Center services, and Business Continuity Management Services).

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Provide daily support for Linux-based IT systems and projects in delivering services according to SOP to meet prescribed SLA.
• Perform system design, configuration and recommendation.
• Participates in technical research and development to enable continuing innovation of IT services.
• Performance monitoring, preventive maintenance and patch management of servers to ensure optimum performance. To propose capacity upgrade or replacement when required.
• Perform daily rectification of Linux-based IT operational issues and change requests within expected service level agreement.
• Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment.
• Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers.
• Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes.
• Perform schedule maintenance routine and update records for performance analysis.
• Responsible for planning and deployment of new and existing systems for internal and external.
• Maintain process documentation and follow approved standard operation procedures (SOP).

Participate in certification requirements for ISMS/ BCMS/ OSPAR, etc.

• Minimum Diploma or Degree in Computer or other IT related field of study
• ITIL v3 or v4 preferred
• Experience and knowledge of Cloud Services like Openstack, AWS, GCP, Azure, etc
• Experience and knowledge of Virtualization technologies (KVM, Microsoft Hyper-V and VMware)
• Experience in managing and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu
• Experience and knowledge of open source applications/tools and middleware such as HA clustering, HA Proxy, BIND DNS, Webservices (Apache, HTTP/S), SMTP, NTP, SNMP, Monitoring systems (Zabbix / PRTG), Project management, etc
• Proven experience in performing Operating System / application hardening and patching
• Experience in managing and supporting Linux-based Building Management Systems (BMS) or Data Center Infrastructure Management (DCIM) will be an added advantage
• Experience with storage and backup systems (Commvault, Symantec, etc)
• Database knowledge such as MySQL, MariaDB, ClickHouse or PostgreSQL
• Experience in managing Linux-based security applications such as EDR, SIEM and Authentication systems
• Experience in Linux ( shell / Bash ) script to automate administrative tasks
• Basic understanding of cloud / enterprise networking and security best practices
• Knowledge of networking such as L2/L3 switches, firewall, VLAN, TCP/IP
• Possess a strong sense of urgency
• Problem solving skills and ability to work under pressure
• Good command of English, both written and spoken.
• Customer focus, continuous learning, decision making and gaining commitment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands