Job Description:

As a member of the operation and maintenance team, work to ensure the stable operation of customer's internal systems and servers.
Coordinate with vendors on maintenance contracts for HW and SW and renew them as appropriate.
Provide idea to Team Head relating to improvement of operation and maintenance, and efficiency.
Together with other team member, act as liaison between the customer Head Office and the customer Singapore Branch for operational task.
Ensure that the system configuration complies with the customer's security guidelines at the time of audit.
Analyse functional requirements and reflect changes to the system following the established guidelines.
Work with the team leader to ensure that the system configuration conforms to design standards and that the design meets functional and system requirements.
Handle day-to-day user queries (server, network, PC, user account) properly.
For system troubles, take recovery action (workaround), investigate errors, and consider measures for improvement.

Requirements:

Can communicate in Japanese, as one of the main responsibilities is this person need to communicate with Japan HO.
Experience in Windows Client Provisioning & end user computing support.
Understanding Microsoft 365.
Experience of managing operating systems: Windows 10/11, Windows Server.
Experience in managing VMWare Infrastructure.

Familiarity with scripting languages such as PowerShell.

Understanding of networking concepts (TCP/IP, DNS, Firewall, VPN).

Good problem-solving and analytical abilities.

Effective communications and interpersonal skills.

Adaptability and a willingness to learn and grow together with the team.

Infrastructure Engineer, IT/Systems Administrator