Quality Assurance and Investigation Executive - Operational Excellence, SG Warehouse

Role Overview We are seeking a detail-oriented and proactive Quality Assurance and Investigation Executive to enhance operational excellence and ensure the highest standards of accuracy and compliance within our warehouse. This role focuses on conducting quality checks, leading investigations into operational errors, and driving initiatives to reduce refund and return (RR) rates. The ideal candidate will possess strong analytical skills, thrive in a fast-paced environment, and demonstrate a keen