Quality Control Support (SPX) (Contract)

Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers. Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery. Investigate missed pickups, identify root causes, and implement improvements to prevent future issues. Collaborate with the hub team to resolve stuck orders and maintain efficient order flow. Provide daily operational support, ensuring processes stay on track and service