Vendor Operations – Customer Facing (Consignment)

Oversee and ensure compliance in delivery schedules, inventory management, and logistics processes. Resolve operational issues such as delivery errors, penalties, and escalations. Monitor and address returns, refunds, and shop penalties by identifying root causes. Manage warehouse claims and ensure proper checking procedures. Ensure adherence to fast shipping and platform standards for customer satisfaction. Maintain RTS scheduling accuracy. Conduct training for stakeholders on processes and com