Outbound Warehouse Operation Lead - Bangna K.M 23 (SPX Express)

Oversee and manage the Outbound Sort and Outbound Dispatch processes to ensure efficiency. Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs). Work with both internal and external functions to properly handle pushed-out parcels. Optimize manpower from the planning team to align with cycle times and hourly volume. Continuously improve staff Key Performance Indicators (KPIs) on productivity, accuracy, service level, and stakeholder satisfaction. Act as a leader for