Fraud Operations - ShopeeFood

Handle fraud/quality cases report in day to day basis Handle driver suspension based on request from internal team related but not limited to ATO cases, high profile fraud/quality related cases, etc Develop rule logic based on data and field findings to improve fraud/quality detection Analyze high severity cases related but not limited to thievery, extortion, violence and fraud syndicate, collaborating with other stakeholder and provide case report and recommendation Manage fraud/quality related