Network Operations Center Engineer (Marketplace) - Sea Labs

Monitoring Operation Level 1 management, monitoring, and support for Shopee’s network infrastructure, servers and services Monitor Shopee’s services and respond to graph/log anomalies, system alerts Identify issues according to SOPs and experience, escalate identified issues for resolution when necessary Provide first-level troubleshooting and support on system issues and follow up proactively with internal or external parties for issue resolution progress Work in shifts: 12 hour per shift, 3 da