Project Operations (Payment)

Own and manage end-to-end operations for both payment and card services, ensuring smooth execution, timely issue resolution, and service quality. Oversee key operational processes, including card issuance, delivery, activation, reissuance, transaction monitoring, and user issue resolution. Monitor system-wide abnormalities across modules and platforms; coordinate with tech teams, vendors, and external partners to resolve issues effectively. Proactively identify gaps and inefficiencies, and drive