Relationship Manager - Business Development, ShopeFood (Sidoarjo)

Act as the main point of contact for ShopeeFood and maintain strong relationships with assigned merchants. Responsible for maintaining merchant performance by offering participation in ShopeeFood campaigns and other services through online channels (Email, WhatsApp Blast, and phone calls). Handle price competitiveness by monitoring merchant pricing, ensuring competitive positioning, and recommending necessary adjustments. Manage administrative updates such as menu changes, photo updates, and oth