Functional Business Analyst (Payments, Banking)

Responsibilities

• Engage with business stakeholders to gather and clarify requirements, analyze dependencies, and support prioritization.
• Create, elaborate, and manage user stories, including backlog creation, grooming, prioritization, and acceptance criteria/test cases.
• Communicate user stories clearly to delivery teams and facilitate planning, review, and refinement sessions.
• Act as a key liaison among stakeholders, demonstrating strong communication and stakeholder management skills.
• Prepare business and functional documentation such as BRDs and FSDs.
• Apply industry knowledge and market awareness to propose effective and future-ready solutions.
• Demonstrate a strong analytical mindset with a proactive approach to problem-solving.

Essential Requirements

Experience & Domain Knowledge

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 12+ years of overall IT experience, with at least 5 years in Banking and Payments domain projects.
• Mandatory experience in Transaction Banking – Cash Management.
• Proven experience delivering projects using Agile methodologies.
• Prior experience working as a Business Analyst.

Skills & Competencies

• Excellent verbal and written communication skills; strong team player.
• Ability to collaborate effectively with stakeholders across diverse cultures and geographies.
• Strong presentation and interpersonal skills.
• Proven ability to break down complex problems into manageable components for effective analysis and resolution.

Good to Have

• Experience with Finastra products (Fusion Corporate Channels).
• Knowledge of Corporate Payment Products in the ASEAN region.
• Exposure to Core Banking systems.

Technical & Professional Skills

• Strong background in Business Analysis and requirements management.

Soft Skills

• Effective communication
• Critical thinking and analytical skills
• Strong problem-solving ability
• High attention to detail
• Collaborative teamwork mindset