TH Operations Executive - Fresh Graduate

What You Will Get to Do: This is a broad role where you can grow into a specialist in one of these areas: Customer Experience & Quality: Listen to our users! You will analyze customer surveys and audit our service quality to help us provide the best experience across all channels. Fraud Investigation & Prevention: Review real-time (online) and offline fraudulent activities through our internal case center. You will investigate suspicious cases and help the company conduct loss recovery.