Workforce Management Lead – Partnerships, SCommerce

Forecasting & Planning: Govern workforce forecasts based on projected orders to ensure daily headcount fulfillment. Partner Management: Act as primary liaison with agency coordinators on manpower supply performance targets, and compliance. Attendance & Performance Monitoring: Report daily attendance health checks, highlight pain points, and recommend both short-term fixes and long-term solutions Performance Reviews: Conduct regular partner evaluations to improve attendance, productivity,