Operational Excellence - HC Planning - Fulfillment Centre (Bukit Raja, Klang)

Lead and manage end-to-end headcount planning processes, ensuring alignment between workforce capacity and business volume. Conduct cost analysis, budgeting, and workforce financial forecasting to support decision-making at senior management levels. Develop and maintain workforce models and dashboards to track productivity, utilization, and efficiency metrics. Collaborate with relevant teams from business to forecast staffing needs and optimize workforce allocation. Establish and maintain strong