Process Improvement (Shopee Express)

Process Optimization & Continuous Improvement Identify operational gaps and inefficiencies across middle mile (linehaul, hubs, cross-dock, routing). Lead end-to-end process improvement initiatives using Lean / Six Sigma / data-driven approaches. Standardize SOPs and ensure consistent execution across sites. Drive productivity improvements (cost per parcel, turnaround time, manpower utilization). Performance Analysis & Problem Solving Analyze operational data to identify root causes of de