Operations Lead - Samut Prakarn (SPX Express)

Monitor and manage operational teams of Inbound, FSOC, Mis-sort, by using the daily performance report, history of excellence, and team development. Works with internal and external functions to properly handle pushed-out parcels. Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis Able to perform backlog chasing in line with SLA. Able to report to management concern party a summary of data, operati