People PMO (L&D and Culture) (SPX Express)

L&D Strategy & Design Identify capability gaps for ground and office teams through data, feedback, and site visits. Develop L&D strategies, learning pathways, and annual training plans. Design training content, job aids, visuals, and simple learning materials. Program Execution & Delivery Conduct training (SOPs, service quality, onboarding, soft skills) for frontline staff. Facilitate workshops or small‑group sessions for office teams where needed. Coordinate training logistics,