SalaryPeak

Business Analyst Intern - Return and Refund, Regional Operations (Summer 2026)

Sea
Singapore Posted Feb 24, 2026

Salary not disclosed by employer

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Job Description

Assist in designing and optimising end-to-end Returns & Refunds (RR) policies, processes, and system automations to create a smooth and efficient returns experience across markets. Collaborate with local teams and senior management to align RR strategy, balancing user experience, cost, and risk. Work with Product and Tech teams to apply technology and data for buyer risk profiling and determining RR privileges. Identify and address abusive buyer behaviors to minimise financial leakage and im