Performance Control FSOCW & Last Mile (SPX Express)

Act as the strategic owner for FSOCW and LM performance, ensuring all metrics align with organizational growth and service-level agreements. Lead high-impact strategic initiatives and projects related to buyer experience; translate complex performance gaps into actionable operational frameworks. Maintain rigorous oversight of critical metrics of FSOCW including % Ontime arrival, % Ontime dispatch, FSOCW productivity Maintain rigorous oversight of critical metrics of LM performance including % On