Fulfillment Ops Key Account Management - Operations, Shopee

Coordinate with 3PL (Third-Party Logistics) providers for truck bookings and track routes. Collaborate with suppliers to allocate pickup dates for inbound shipments, and ensure firmed orders are delivered in full, on time, and error-free. Handle operational (inbound to outbound) questions/issues from sellers and collaborate with relevant Ops teams to solve the issues Resolve issues from inbound shipments to outbound orders Maintain effective communication with 3PL, suppliers, and warehouse perso