Associate CS Trainer - ShopeePay

Training plans: Create detailed training plans, roadmaps for onboarding training. Update advanced training programs on new features and business operations (SOPs). Ensuring training schedules are implemented on time. Organizing training and evaluating effectiveness: Schedule appropriate classes and prepare materials. Develop effective training frameworks. Organize or observe training sessions Monitor, measure, and report on the progress and outcomes Stakeholder Coordination: Work with outsourced