Helpdesk Engineer (6-month-contract)

Provide day-to-day technical support to end users and ensure the smooth running of computers, PDAs, network devices and printers. Troubleshoot and resolve end-user application issues, maintain and update technical support documentation Other duties include performing first-level troubleshooting and support for network devices, system monitoring and reports Maintain and monitor office network infrastructure, IT security and antivirus tools Handle asset management, maintain inventory and liaise wi