Product Support & Integration (ShopeePay)

Facilitate smooth H2H integration processes with partners and internal teams Provide daily support and ensure seamless operations Deliver training sessions for partners and Shopee/ShopeePay teams on new features or products Handle monitoring, troubleshooting, create SOPs, and support product operations as needed Analyze and report any trend on the number of bugs recorded Identify issue trends for reporting to all stakeholders to improve the system stability Collaborate closely and build relation