Customer Relationship Management

Assist on CRM Operations Content & KV Ideation Create product’s monthly CRM content & KV ideation & brief related team Setup of Vouchers, PN/WA and Robocall Create and distribute promotional vouchers. Set up Push Notifications (PN), WhatsApp (WA) and Robocall campaigns. Monitoring of CRM Activity Delivery Track the performance and delivery of CRM campaigns. Ensure timely and accurate delivery of CRM communications. Monitor the effectiveness of campaigns. Monitoring of CRM Activity De