Security Operations Executive

Job Description:

• Responsible and accountable for effectively managing the day-to-day operations/allocated contract sites and staffs by providing highest quality to employees and Clients

• Conduct security and safety risk assessment surveys of the assignments allocated

• Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident

• Ensure all site requirements according to the site file and in compliance with PLRD requirements

• Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct

• Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos. Letters and forms

• Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ

• Ensure monthly report for every sites are being delivered to Clients and documents submitted for billings

• Submission of weekly roster for all sites allocated are promptly updated

• Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls

• Conduct OJT training for new hires and conduct refresher on SOP

• Handle workplace investigation, grievance and discipline

• Plan and schedule training for security personnel in alignment with PWM requirements

• Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel

• Assist with recruitment and selection of security personnel

• Manage and review security procedures

Client Liaison:

• Maintain good working relationship with Clients

• Constant engagement with Clients for feedbacks on security performance

• Ensure service deliverables are met

• Initiate service recovery where appropriate and promptly

• Promptly address all outstanding issues

• Attend to clients’ complaints, feedbacks and queries

Requirements:

No experience in the Security Industry are welcome.

Minimum Diploma/Degree qualification from reputable institutions.

Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.

Possess own vehicle with class 3 license is an advantage

*Only shortlisted candidates will be contacted