Responsibilities

Engage stakeholders to gather, analyse, and document functional and non-functional requirements;
Identify system enhancement opportunities and translating business needs into business requirement documents;
Review implementation plans, manage application product backlogs, and collaborate with business stakeholders, external parties, and ICT providers for operational, maintenance, and enhancement activities;
Design, develop, and execute automated test scripts such as using Tricentis Tosca for functional and regression testing across frontend, backend, and integration workflows;
Validate system enhancements against business expectations, track and manage defects from creation to closure, and ensure project delivery compliance with relevant policies and guidelines; and
Provide regular updates on testing/work progress, backlog status, system enhancements, defects, and operational issues to project stakeholder.

Requirements:

At least 3 years of experience as business analyst or equivalent position, preferably in Agile projects.
Bachelor’s degree in Information Systems, Information Technology, Business/Data Analytics or related discipline is preferred.
Good planning, communication and stakeholder management skills to effectively engage internal and external stakeholders to gather and provide project updates across technical and business users;
Performing tasks including project coordination & monitoring, asset management, resource tracking, meeting logistics, service/change request processing, records/document management, etc, for projects with vendors and internal teams;
Perform requirement gathering, requirement analysis, business process mapping, design thinking, prepare requirement specifications, flow charts, logical diagrams, initiate process improvements and testing;
Experienced in driving product development through Agile methodologies, leveraging Software Development Life Cycle (SDLC) and testing practices to iteratively deliver, validate and enhance product outcome; and
Experienced in using automation tools for designing, developing and executing automated test scripts across functional and regression testing.

Business Analyst