QA Engineer

PURPOSE OF JOB

In close partnership with the Head of Department, the selected candidate will work collaboratively with WEO manufacturing sites to support the seamless implementation of the corporate quality strategy and ensure the effective execution of tactical action plans.

The individual will oversee the complaint handling process, monitor quality assurance performance metrics, and ensure that timely and effective corrective actions are implemented to address any negative trends.

Individuals who demonstrate the appropriate mindset and conduct are highly valued.

JOB DUTIES

Department KPI

• Participate in the planning and execution of Corporate QA strategy supporting Business requirements

• Lead improvement projects to sustain the vitality of the QEMS & ESG Sustainability Initiative

• Track, monitor and report QA performance metrics

• Collaborate with cross-functional departments to lead quality improvement initiatives, implementing prompt and effective countermeasures to resolve adverse trends.

Customer & Product Quality

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Review FA documentation for completeness and submit FA package for Qualification

Customer Complaint Handling

• liaison between customer and factory/supplier on quality issues

• coordinate investigation and root cause analysis, drive product quality improvement

• verification of effectiveness and ensure timely closure of CAPA/SCAR

• participate in customer weekly meetings

Incoming & Non-conforming material

• Planning of inspection

• Coordinate investigation of quality issues with factory/supplier

• Coordinate MRB review meeting to ensure NCMR are investigated and processed in a timely manner

Quality systems/Continuous improvement

• Coordinate the Sustainability Initiatives with manufacturing sites

• support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• lead preparation and handling of customer audits

• Conduct Safety & QEMS awareness and quality tools training

CANDIDATE REQUIREMENTS

Experience:

• 5 years and above in a Quality function role from Optics manufacturing, precision assembly environment. 

Qualifications:

• Minimum Bachelor's Degree in Mechanical Engineering or equivalent.

Other Requirements:

• Sound knowledge and application of Quality tools, ISO 9001 and ISO 14001 standards

• Experienced in Optical measurement equipment

• Willingness and ability to travel to production sites, suppliers, and customers located in China and Malaysia are required

Key Competencies Required For the Job

• Demonstrates Open and Growth mindset

• Demonstrates critical thinking and logical approach when addressing problems

• Leadership, Communication and People management skill