Senior Infrastructure / Desktop Engineer

We are hiring a Senior Infrastructure / Desktop Engineer to support enterprise-grade Windows and Desktop environments across production and project landscapes. This role spans service delivery, infrastructure operations, and leadership of a desktop engineering team to ensure service reliability, performance, and customer satisfaction.

What you will do

• Lead & mentor 20–30 Desktop Engineers to achieve service delivery goals
• Provide Wintel support across production & dev environments
• Administer & optimize Windows & Linux servers, storage & system software
• Oversee server provisioning, patching, hardening & RCA
• Support backup, restore & DR procedures
• Collaborate with cross-functional teams & stakeholders
• Deliver customer reporting & drive improvements in service quality
• Participate in infra upgrade & migration projects for Windows/hybrid cloud

What we’re looking for

• Bachelor’s degree in IT/CS or related field
• 3+ years Wintel support in large enterprise environments
• Strong Windows/Linux server admin, lifecycle & DR fundamentals
• Familiar with ITIL & ISO operational standards
• Experience leading or mentoring Infra/Desktop teams
• Strong troubleshooting & communication skills