Business Analyst

Responsibilities

• Requirements Analysis & Elicitation – Prepare comprehensive Business Requirements Documents (BRDs) focused on pricing models, billing structures, and client invoicing mechanisms.

• Define detailed functional specifications based on business requirements or user stories related to pricing and billing workflows.

• Analyse and propose “to-be” business and operational processes for pricing and billing, perform impact assessments and estimations.

• Collaborate with Technology teams to ensure proposed solutions align with business needs and regulatory requirements.

• Monitor and manage risks/issues related to scope creep and requirement changes.

• Translate business requirements into test scenarios and support User Acceptance Testing (UAT).

• Provide “Train-the-Trainer” sessions on pricing and billing enhancements.

• Maintain subject matter expertise in pricing strategies, billing systems, and corporate banking products.

• Clarify test findings escalated by QA teams and classify them as defects or change requests.

• Perform impact assessments and estimations for project change requests.

• Ensure compliance with financial services policies, procedures, and industry practices related to billing and pricing

Requirements:

Education:

• Bachelor’s degree in commerce, Computer Science, or related field.

• MBA or equivalent postgraduate qualification is preferred.

• Professional certifications in Business Analysis or Financial Services are an advantage.

Essential:

• Minimum 10 years of experience as a Business Analyst in the Pricing & Billing domain within Corporate Banking.

• Strong understanding of corporate banking products including Current Accounts, Virtual Accounts, and Sub-Accounts.

• Experience with pricing frameworks, billing engines, invoicing cycles, and reconciliation processes.

• Familiarity with KYC/CDD and account opening procedures.

• Proven track record in analysing and implementing pricing and billing solutions with operational and technological impact assessments.

• Understanding of technology platforms and integration points (no coding required).

Key Domain/ Technical Skills:

• Experience in designing user journeys for pricing and billing features on digital banking channels.

• Knowledge of competitor offerings in pricing and billing.

• Exposure to API, Host-to-host, and SWIFT-based billing integrations.